FAQ

Frequently Asked Questions
If you consider your injury was caused by an unsafe system of work, or unsafe/inadequate equipment, it is possible you may be able to pursue a negligence/common law claim for damages against your employer. However, strict time limits do apply in common law/negligence claim so contact us now for instant advice on negligence/common law claim timeframes.
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Once you have lodged a claim, the workers’ compensation insurer will make a decision as to whether liability is accepted or denied, or whether further information is needed to make a decision.
You are entitled to choose your own medical practitioner for treatment and management of your work related injury/illness. However, the insurer may require you to attend an independent medical practitioner for review. You are required to attend these appointments. The practitioner will usually be asked to provide a written report to the insurer. You are entitled to receive a copy of the report.
Our legal fees are charged according to the appropriate Court Scale (What is this? Is this a system of ensuring fees are capped and fair..if so an I say so?) If your claim is settled at a settlement conference, we will accept the contribution the insurer makes towards your legal fees and you will not have to pay anything for fees. What if it isn’t? What are the other scenarios without going into too much detail? (As a note to the note on this section – I think it is key to include an indication of legal fees.)
If you are not considered to have sustained permanent loss of function, the following is likely to apply: 1. Weekly payments of compensation (i.e. wages) for any periods you are certified unfit. 2. Payment/reimbursement of “reasonable” treatment expenses. 3. Funding of a vocational rehabilitation program if you are unable to return to your full pre injury duties. Note: There is a maximum amount available for each of these categories – please contact us for current maximum amounts. 4. If a specialist considers you have sustained a permanent loss of function of a part of your body as a result of your injury, you may be entitled to a lump sum payment. We can provide you with advice on settlement and assist you with the negotiations for a reasonable lump sum.
I think we need a line about the variable nature of claims. However, is there any indication, whether it is in line with wages…or a guide based on what type of injury?
1. You are a permanent, casual or seasonal worker. In certain situations, if you are a sub-contractor, you may also be covered. 2. Your injury was sustained ‘in the course of your employment’ and your employment contributed ‘to a significant degree’. These are legal tests and whether or not you are entitled to compensation will depend upon all of the circumstances of your claim. 3. Dependents of deceased workers’ may also be entitled to make a claim.
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